A small difference

A small difference definitely causes any problems.

When we work with foreign brands, we always have communication problems. 

Of course, we should speak another language, and it also takes a long time. For example, it takes one month to contact with them, negotiate, produce the sample,…, and more. 

The brands and our company exchange lots of mails, so we are sometimes confused of the negotiated unit price. 

In terms of this picture, a foreign buyer asked us to use this strap, but our Chinese boss forgot this because she tried to produce the sample three months later. The original sample must have three small wicks inside, but our sample has only one wick and colorful thread therein, such as blue, red, and yellow… 

We finished the sample work and received an order ten years later. Then, when we also ordered paper and were about to work, we got a call from the brand. They asked us to stop because we used the wrong straps. Actually, we couldn’t seemingly figure out what’s inside. 

Both straps that we actually used, and the brand originally chose had the same texture, strength, thickness, and others. However, if we looked inside of the straps, those were totally different. 

The quality was really low. Three pieces on the inside wouldn’t have an effect on price, but why? They just did such a foolish thing. This seemed nothing to someone, but we realized how purchasers felt. We make a mistake every day. We try to make up for our mistakes only with money. When we take an order to produce 10,000 pieces, we usually make at least 11,000 shopping bags. 

We’ve got to have several poor things on every producing process when printing, perforating, and wrapping in foil. So, we sometimes supply 9,500 pieces to clients even though they order 10,000. We should make 10,500 pieces when we take an order of 11,000 if we don’t have anything particular to do. We just treat a small dot formed when wrapping on our final step as defective. A warehouse in our Chinese factory is full of defective goods. 

We don’t know what to do with them, so we try to discard all at a time. When we produced a brand’s boxes last month, we wrapped them up without one producing process. The process wasn’t really important, but we just missed out…

We unwrapped and produced again. Then, we got 3,000 defective pieces out of 10,000. The more we unwrapped, the more we got defective goods. So, we thought that it would be fine to supply out goods with defective ones, but it will be serious when this problem is directly related to a claim. Anyway, we got a loss valued at 20,000 won. We make a mistake. However, the most important thing is that we reduce the mistakes every time. 

Samsung Inc. also makes a mistake when manufacturing a smart phone with a machine, so how do we expect not to have defective ones made by our hands? To avoid having a fatal mistake, we always confirm and confirm. We make a mistake, but we work like this for a living. 

I usually eat breakfast and dinner at home, but for lunch, I visit to an older sister of our Chinese boss and eat together. They much care for me and my lunch, so his sister usually serves chicken for me. But, I am a little bit tired of eating this because I eat two or three times a week.

Ms. Chin asked her brother to buy Kimchi on a way to Cheongdo, and then he gave us a box of Kimchi. However, the problem was that he purchased too cheap one, so it’s kind of strange. I tried to make Kimchi fried rice… it’s not good… 

That soup was stock out of chicken, so it looked oily. I was really scared of touching the chicken at first because I could see its head and claws, but now I just turn them as much as I couldn’t see and eat all. Three or four people eat lunch together and take a break time for 10 minutes, and then we go back to work. It is not easy to prevent mistakes, but it is important to reduce them.