Are we really a company specialized in brand retail bag?

We received a sample of retail bag by courier today from somewhere

As the sample is very important we asked the factory that to pay

a great attention. But the result what we received was not very good.

I can imagine that what would happen if I choose this factory for produce the

massive amount of retail bags. They must be bad quality.

1) They used wrong “inner top reinforced paper” with rounded corner.

(I asked why and they said that there is no reason. They just used the left over)

2) Folded part was smeared with glue.

3) Because they attached only a piece of 400g inner top reinforced paper into the folded top of paper bags, the surface got wrinkled after putting glue on.

4) Even strings were smeared with glue.

5) They cut the inner top reinforced paper too small. They didn't give 5mm spare as they used just left over paper.

6) This time I just felt that we have a long way to go.

What should I do? I was so disappointed and frustrated with this situation.

This is not a small mistake. One sample bag has 5 faulties. As I was so disappointed I asked them to discarded all and make again.

This caused a big loss. If the volume of orders were 500000,

It could have been a disaster for us.

We called ourselves as a company specialized in brand retail bag.

But look at the bag. What we have done is nothing different to the products made by other factories.

It seems that we should do it all over again.

It is said that the creation always accompanies commotion.

I hope this commotion go by soon. 

We make brand value!

make.value

mast

www.mastkcu.com
serahyi@nate.com